Sharon BignallManaging Director
I’m an ex-police officer with a medical background. Family focused, my granddaughter can do no wrong but I may be somewhat biased. I’m not sure how I feel about my early morning personal training sessions but I’m still there. I’ve also dabbled a bit in rock and mountain climbing when I can. I’m an articulate person with meticulous attention to detail and the driving force behind our company, with the determination to always deliver on total satisfaction with customer service. My team are handpicked, simply the best in their field. Dare I say it, I love my work!
Rob BignallSales Director
I am the family man! Kids, grandkids, the lot. I thought I had it all. Then I turned the big 5-0 and there she was...my dream car…an Austin Westminster. So, I emptied the coffers and now she’s mine. I can’t convince the wife to come for a ride but you can’t win everything. I am the heart and soul of our Company. I have spent all my life on the tools as a craftsman and in construction. Carpenter, joiner and now surveyor and sales. They say I know what I am doing. Good honest advice is free and I am always happy to help.
Steve GaneInstallation Manager
I am a spurs fan but don’t hold that against me. A family man through and through, kids, dog and grey hairs. Like my colleague and close friend Rob, I have spent all my life on the tools as a craftsman and in construction. I might be a company director but I also like to get my hands dirty so I manage all projects on site. I am here for our customers A man of few words but when I speak they listen, I talk sense. I’m referred to as the grumpy one, I see myself as the founding member of the old men’s grumpy club, I had fun once but it was awful.
Jason KnightOperations Manager
Would you believe I started out as a banker?! That’s a banker! I spent most of my 20’s in the financial world and then by chance ended up in the window industry. I am extremely lucky to have a wonderful family and a couple of Cavalier King Charles Spaniels thrown into the mix. With a wealth of customer service training, I love dealing with trade customers and building lasting relationships. It doesn’t take much to be kind, courteous and helpful but that’s what I like doing and I like to think I do it well.
Sarah CollettProjects Manager
Sarah is a Royal…and by Royal we mean a massive fan of Reading FC. Football is her passion and this is something shared with her husband and children, although they all support different teams! She appreciates the importance of having a strong team, all sharing the same ethos, from her years working in hospitality and this reflects in her attitude and personality. As Project Manager, she makes certain that all jobs run smoothly and her extensive customer service background and organisational skills ensures that you, our customer, is updated from quote to completion to guarantee complete satisfaction.
Matt Bradford-HoltSales and Marketing Support
My dream one day is to fly high, literally! I’m a qualitied commercial pilot so I have the attention to detail our customers expect. My other passion in life is my Pug called Piper. She is my child albeit a slightly hairy, ugly one. I’ve been told I can talk, chat and laugh with anyone about anything. I have a great professional manner and I am totally customer service orientated. Until my dream comes true I will give my full attention to sales and marketing for Team Frames Trade and Retail.
I’m happy to say I’ve been part of the e-mpower.IT team for more than 13 years and love the problem- solving part of my job and the challenges which come with a continually changing IT world. However, it’s not just about fixing the problem – it’s also about providing a high level of customer service and being open and honest with our customers. E-mpower.IT specialise in providing IT services & IT support for growing businesses – and Team Frames certainly fit this profile.
In my spare time, I enjoy clay pigeon shooting and I’m also happy to knock a few balls around the golf course. I also enjoy attending beer festivals (when the wife allows!), however, much of my time is spent with my family – my wife, two daughters and menagerie of pets!
"Good morning, I have just had some windows replaced, and I wanted to say how pleased I was with your customer service and the 2 men that came out to do the work."- Customer, Southern Counties