Rob BignallSales Director
I am the family man! Kids, grandkids, the lot. I thought I had it all. Then I turned the big 5-0 and there she was...my dream car…an Austin Westminster. So, I emptied the coffers and now she’s mine. I can’t convince the wife to come for a ride but you can’t win everything. I am the heart and soul of our Company. I have spent all my life on the tools as a craftsman and in construction. Carpenter, joiner and now surveyor and sales. They say I know what I am doing. Good honest advice is free and I am always happy to help.
Steve GaneInstallation Manager
I am a spurs fan but don’t hold that against me. A family man through and through, kids, dog and grey hairs. Like my colleague and close friend Rob, I have spent all my life on the tools as a craftsman and in construction. I might be a company director but I also like to get my hands dirty so I manage all projects on site. I am here for our customers A man of few words but when I speak they listen, I talk sense. I’m referred to as the grumpy one, I see myself as the founding member of the old men’s grumpy club, I had fun once but it was awful.
Jason KnightOperations Manager
Would you believe I started out as a banker?! That’s a banker! I spent most of my 20’s in the financial world and then by chance ended up in the window industry. I am extremely lucky to have a wonderful family and a couple of Cavalier King Charles Spaniels thrown into the mix. With a wealth of customer service training, I love dealing with trade customers and building lasting relationships. It doesn’t take much to be kind, courteous and helpful but that’s what I like doing and I like to think I do it well.
Sarah CollettProjects Manager
Sarah is a Royal…and by Royal we mean a massive fan of Reading FC. Football is her passion and this is something shared with her husband and children, although they all support different teams! She appreciates the importance of having a strong team, all sharing the same ethos, from her years working in hospitality and this reflects in her attitude and personality. As Project Manager, she makes certain that all jobs run smoothly and her extensive customer service background and organisational skills ensures that you, our customer, is updated from quote to completion to guarantee complete satisfaction.
Suffolk window collection transforms period home
"The windows look stunning, they really freshen up our home but critically we’ve noticed a massive thermal improvement inside our home. Team Frames Retail really have been superb. They are extremely knowledgeable with the making sure the product is perfect for you and their customer service has just been excellent throughout the entire process. I wouldn’t hesitate in recommending them."- Customer, Southern Counties